By purchasing our product you agree to the terms outlined below:
- All purchases made prior to 3pm EST (Mon-Fri non holidays) will be shipped the same day.
- Purchases between Friday afternoon and Saturday morning are shipped Saturday at noon, depending on USPS pickup.
- All other purchases (after noon Saturday through Sunday excluding weekday holidays) will be shipped the next business day.
- All packages will be shipped using one of the 3 mailing options provided by USPS and selected by the customer at checkout. These options include: first class mail (3 days typically), Priority Mail 2-Day (1-3 days) and Priority Mail Express (overnight, 2 day max). Tracking is included at no additional charge with all options.
- Green Gone LLC is not responsible for lost or stolen packages. Nor do we provide USPS customer support. We can provide tracking numbers and confirm shipment, issues beyond that need involvement from USPS.
- Customers that pay via e-check are subject to the 3-5 day waiting period required for the check to clear prior to shipping.
- Delays in the shipping process such as holidays, acts of God, and other shipping delays are not the responsibility of Green Gone LLC.
- In the event an item is not deliverable per USPS and comes back to us we can refund the purchase minus any shipping fees incurred, or reship after the address issue is corrected. We will not reship a second time free of charge without proper address correction from the customer.
Returns and Refunds
We at Green Gone LLC place the highest priority on customer satisfaction and the quality of both our product and service. If, after the full course is taken, you are not completely satisfied with our product, you may send it back for a refund. However, please refer to the guidelines below regarding important return, shipping, and company policies.
- Green Gone LLC reserves the right to deny sales to any customer whom we deem unsafe to consume our product after correspondence.
- Chargebacks may result in the denial of future sales and will be pursued for payment, if necessary.
- All returns must be completed within 30 days of the original purchase date to qualify for a refund.
- Vial(s) must be mailed from, and received by our drop shipper in order to receive a refund.
- Return address: Shipways Co. 5771 Mining Terrace Suite 203 Jacksonville, FL 32257.
Refunds do not include any shipping/handling costs incurred. Furthermore, Refunds will be dispensed after a 20% drop shipper handling and restocking fee.
All sales on THC test kits are final. There will be no returns or refunds on these items.
- In the unlikely event that an order is filled incorrectly, Green Gone LLC will immediately begin correcting the order at no additional cost to the customer. All replacement products shipped will be done so in the manner of the previous order.
- Refunds will only be dispensed to the original purchaser through the method of original payment. The name of the customer seeking refund must match the name of the purchaser we received payment from to verify we are refunding the correct person.
- Customer in question must have had enough time to perform total amount of detox days purchased. Extremes of weight (over 200lbs) must purchase extended kits.
- Customers that openly do not comply with our product instructions, or communicate to us lack of compliance to any correspondence with the company written or oral, are also generally not eligible for a refund.
- Because product is designed for a personal THC detox using home test strips, any customer that has a negative home test cannot request a refund based on the results of a lab test, as our product is not intended to be used to defraud a lab test via GC/MS.
- We cannot refund money to pre-paid credit cards.
- Customer acceptance of replacement product is sent in lieu of refund.
- We reserve the right to cancel orders from any customer at any time if we suspect fraud, or prior chargeback / customer claim.
- Returns made without paid postage will be returned to sender.
Please read and understand the following to ensure you can use the product safely before buying:
Our product is intended for adult use, ages 18 and over.
The statements made within this website have not been evaluated by the Food and Drug Administration. These statements and the supplements mentioned at greengonedetox.com are not intended to diagnose, treat, cure, or prevent any disease.
You should always speak with a healthcare professional before taking any dietary, nutritional, herbal, or homeopathic supplement.
Additionally, you should not take this product if you have any off the following conditions or contraindications including but not limited to:
- Known allergy to non-steroidal anti-inflammatory medications.
- Nursing or pregnant.
- Liver or kidney disease.
- On prescription drug regimens that could interact with our product.
- Advised to not take the product by a healthcare professional.
Our product is intended for use in healthy adults only. We do not support or encourage illegal activity of any kind, especially involving the use of illicit substances. Further, our product is not intended to defraud any sort of screening test. The products sold on this site, as well as test strips, are intended for personal use only.
Keep this product out of reach of children. Store this product at room temperature. Do not use the product if the tamper seal is broken or missing prior to opening the package.
This website is designed to provide you with a specific product that performs a specific task. The "Green Gone" product should not be used for any other purpose than those explicitly stated by Green Gone LLC. The information on this website is purely informational and should never supersede medical advice from any healthcare professional. In addition, we do not provide legal advice.
Your use of this website, the product Green Gone, and information herein is done entirely at your own risk and Green Gone LLC will not be held responsible for any loss or damage including but not limited to: indirect, special, incidental, or punitive loss sustained as a result of using the website and/or the product. Green Gone LLC does not assume any liability for the information contained herein, be it direct, indirect, consequential, special, exemplary, or other damages; including intangible losses. ALL CUSTOMERS PURCHASING GREEN GONE ACCEPT FULL RESPONSIBILITY FOR THE RESULTS EXPERIENCED. The information provided at greengonedetox.com is believed to be accurate at the time it was created and it was based on our research. Information on this website may contain errors. Information may be changed or updated without notice. There may also be improvements or changes in the products and services described in this website at any time without notice. If there is any doubt as to the accuracy of any claim or information on this site, the reader is responsible for verification.